Shipping policy

SHIPPING POLICY

Last updated: September 25, 2026

Thank you for shopping with Wonder Winter.

We work to process and ship orders as quickly as possible, especially during the holiday season.

ORDER PROCESSING

Orders typically require processing before shipment.

Processing times are separate from carrier transit times.

During periods of unusually high demand, including November and December, processing may take longer than normal.

Once your order ships, you will receive shipping confirmation when tracking information is available.

SHIPPING ESTIMATES

Delivery estimates shown at checkout or elsewhere on our website are estimates unless specifically identified as guaranteed.

Delivery times may be affected by:

• Carrier delays
• Severe weather
• Holiday shipping volume
• Incorrect or incomplete addresses
• Customs processing
• Regional disruptions
• Other circumstances outside our reasonable control

HOLIDAY ORDERS

We encourage customers purchasing Christmas gifts to place orders early.

If we advertise a holiday delivery cutoff, that cutoff applies only under the conditions stated with the promotion and may depend on destination, order date, shipping method, and carrier performance.

Unless specifically stated as a guaranteed service, estimated arrival before Christmas is not an absolute delivery guarantee.

TRACKING

If tracking is available for your shipment, tracking information will be sent to the email address associated with your order.

Please allow time for the carrier to scan and update tracking information after shipment.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error after placing your order, contact:

helloangelnest@gmail.com

as quickly as possible.

We cannot guarantee changes once an order has entered fulfillment or shipment.

DELIVERED BUT NOT RECEIVED

If tracking shows that your package was delivered but you cannot locate it:

• Check around the delivery location
• Ask household members or neighbors
• Check with the carrier
• Allow a short period for carrier scanning discrepancies to resolve

If you still cannot locate the package, contact us at helloangelnest@gmail.com and we will help review the situation.

LOST OR DAMAGED SHIPMENTS

If your package appears lost in transit or arrives damaged, contact us at:

helloangelnest@gmail.com

Please include your order number and relevant photographs when applicable.

INTERNATIONAL SHIPPING

International shipping availability, taxes, customs charges, and duties may vary by destination.

Customers may be responsible for duties, taxes, customs charges, or import fees unless checkout explicitly states otherwise.

CONTACT

For shipping questions:

helloangelnest@gmail.com